This Privacy Policy explains how 55mwb collects, uses, stores, and protects your personal information when you access or use the 55mwb Platform. We take the privacy of every Filipino player seriously — your data is handled in accordance with the Republic Act No. 10173 (Data Privacy Act of 2012) and PAGCOR's applicable player data requirements.
The full Privacy Policy below governs all data handling on 55mwb. These six points summarise our core commitments to every player on the platform.
You have the right to access, correct, and request deletion of your personal data held by 55mwb at any time. Requests are handled in accordance with the Data Privacy Act of 2012 and processed within thirty (30) days of receipt.
All personal data transmitted to and from the 55mwb Platform is encrypted via TLS/SSL. Stored data is protected by access controls, encryption at rest, and regular security assessments conducted under PAGCOR compliance standards.
55mwb does not sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances. Data shared with third parties is limited to what is strictly necessary for service delivery, payment processing, and regulatory compliance.
55mwb collects only the personal data that is necessary for the specific purpose for which it is collected — account registration, KYC verification, payment processing, responsible gaming compliance, and PAGCOR-mandated record-keeping. We do not collect data speculatively.
Promotional communications from 55mwb are sent only to Players who have not opted out. You can unsubscribe from promotional emails and SMS alerts at any time through your Account Settings. Opting out of marketing does not affect service-related communications.
55mwb's data practices comply with Republic Act No. 10173 (Data Privacy Act of 2012), its Implementing Rules and Regulations, PAGCOR's player data requirements, and the National Privacy Commission's published guidelines for personal information controllers in the Philippines.
55mwb is the operator of the online gaming platform accessible at 55mwb.club, serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, and beyond. 55mwb operates under the oversight of the Philippine Amusement and Gaming Corporation (PAGCOR) and is a Personal Information Controller within the meaning of Republic Act No. 10173 (the Data Privacy Act of 2012) with respect to all personal data processed in connection with the 55mwb Platform.
As a Personal Information Controller, 55mwb determines the purposes for which and the means by which your personal data is processed. This Policy describes those purposes and the measures taken to protect your data throughout its lifecycle.
2.1 This Privacy Policy applies to all personal information collected by 55mwb in connection with: (a) the registration and maintenance of a 55mwb Account; (b) the use of any game, service, feature, or promotion on the Platform; (c) interactions with 55mwb customer support; (d) participation in any survey, competition, or promotional activity conducted by 55mwb; and (e) any other interaction between you and 55mwb that results in the collection of personal information.
2.2 This Policy does not apply to the personal data practices of third-party game providers, payment processors, or other external services accessible through or linked from the 55mwb Platform. Those parties operate under their own privacy policies and 55mwb is not responsible for their data practices.
55mwb collects the following categories of personal information. The specific data collected depends on how you interact with the Platform:
| Category | Examples of Data Collected |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID type and number (e.g., PhilSys, passport, driver's licence, SSS/GSIS ID), selfie or photo verification image |
| Contact Data | Email address, mobile phone number, residential address (barangay, city/municipality, province) |
| Account Data | Username, encrypted password, account registration date, account status, security settings, two-factor authentication preferences |
| Financial Data | GCash account number, PayMaya account reference, BPI/BDO/Metrobank account name and number (last four digits), Visa/Mastercard card details (last four digits only), InstaPay/PESONet reference data, deposit and withdrawal transaction records |
| Gaming Data | Game session records, bet amounts, game outcomes, win/loss history, bonus usage, wagering contribution records, VIP tier status, session duration and frequency |
| Technical Data | IP address, device type and model, operating system and version, browser type and version, mobile network operator, session timestamps, geolocation data (country/region level) |
| Communication Data | Customer support chat transcripts, email correspondence with 55mwb, complaint and dispute records |
| Responsible Gaming Data | Deposit limit settings, cooling-off period records, self-exclusion status and dates, responsible gaming tool usage history |
55mwb collects personal data through the following means:
55mwb processes your personal data only for specific, legitimate purposes and only where a lawful basis for processing exists under the Data Privacy Act of 2012. The primary purposes and their corresponding legal bases are:
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract (fulfilment of the 55mwb account agreement) |
| Age verification and KYC identity checks | Compliance with legal obligation (PAGCOR licensing requirements, RA 10173) |
| Processing deposits and withdrawal payments | Performance of a contract; compliance with BSP and PAGCOR financial regulations |
| Fraud prevention and anti-money laundering monitoring | Compliance with legal obligation (RA 9160 as amended — Anti-Money Laundering Act) |
| Responsible gaming monitoring and enforcement | Compliance with PAGCOR responsible gaming standards; legitimate interest (player protection) |
| Customer support and complaint handling | Performance of a contract; legitimate interest |
| Platform security and abuse prevention | Legitimate interest (protecting the integrity of the 55mwb Platform and its users) |
| Sending promotional communications | Consent (you may withdraw consent at any time via Account Settings) |
| Analytics and platform improvement | Legitimate interest (improving product quality and user experience) |
| Regulatory reporting and record-keeping | Compliance with legal obligation (PAGCOR, NPC, AMLC reporting requirements) |
6.1 General Principle. 55mwb does not sell, rent, or transfer your personal data to third parties for their own commercial purposes. Data sharing is limited to what is strictly necessary for 55mwb to fulfil its obligations to you and to comply with applicable law and regulatory requirements.
6.2 Categories of Recipients. Your personal data may be shared with the following categories of third parties in the course of 55mwb's operations:
6.3 Data Processing Agreements. All third parties who process personal data on behalf of 55mwb as data processors are bound by written data processing agreements that require them to process data only on 55mwb's documented instructions, maintain appropriate security measures, and comply with the Data Privacy Act of 2012.
7.1 Active Accounts. Personal data held in connection with an active 55mwb Account is retained for as long as the Account remains open and active, plus any additional period required by applicable law or regulatory obligation after Account closure.
7.2 Closed Accounts. Upon Account closure, 55mwb retains Account data — including identity records, transaction history, game records, and KYC documentation — for a minimum period of five (5) years from the date of closure. This retention period is required to comply with PAGCOR record-keeping requirements and the Anti-Money Laundering Act of the Philippines.
7.3 Marketing Data. Where you have consented to receiving promotional communications from 55mwb, your contact details for this purpose will be retained until you withdraw your consent. Withdrawal of marketing consent does not affect your Account status or the retention of data required for other lawful purposes.
7.4 Suppression Lists. Where you request deletion of your personal data and 55mwb is not required by law to retain it, your data will be deleted or anonymised. Where deletion is requested but retention is legally required, 55mwb will restrict processing to the minimum necessary for the retention purpose.
8.1 Technical Measures. 55mwb implements the following technical security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction:
8.2 Organisational Measures. In addition to technical controls, 55mwb maintains internal privacy and data security policies, conducts regular staff training on data handling obligations, and has appointed a Data Protection Officer (DPO) as required under the Data Privacy Act of 2012.
8.3 Data Breach Response. In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected Players, 55mwb will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, in accordance with NPC Circular 16-03. Affected Players will be notified without undue delay where the breach is likely to result in a high risk to their rights and freedoms.
8.4 Player Responsibility. The security of your 55mwb Account also depends on you keeping your login credentials confidential. 55mwb will never ask you to provide your password via email, chat, or phone. If you suspect your Account has been compromised, contact 55mwb support immediately.
9.1 What Are Cookies. Cookies are small text files placed on your device by a website when you visit it. 55mwb uses cookies and similar technologies (such as pixel tags and session tokens) to operate the Platform, remember your preferences, maintain your session while you are logged in, and collect analytics data about Platform usage.
9.2 Types of Cookies Used. 55mwb uses the following categories of cookies:
9.3 Managing Cookies. Most web browsers allow you to control cookies through browser settings, including blocking all cookies, blocking third-party cookies, or clearing existing cookies. Note that blocking strictly necessary cookies will prevent you from logging in to your 55mwb Account and using the Platform. Changing browser cookie settings is done at the browser level — refer to your browser's help documentation for instructions.
Under the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by 55mwb. These rights may be exercised by submitting a request to 55mwb using the contact details in Section 16:
Request a copy of the personal data 55mwb holds about you and information about how it is being processed.
Request correction of inaccurate or incomplete personal data held about you. Some corrections may require re-verification.
Request deletion of your personal data where it is no longer necessary for the purpose collected, subject to legal retention obligations.
Request a structured, machine-readable copy of the personal data you have provided to 55mwb for transfer to another service.
Object to the processing of your personal data for direct marketing or profiling purposes. Marketing objections are honoured immediately.
Lodge a complaint with the National Privacy Commission (NPC) if you believe 55mwb has not handled your personal data in compliance with the Data Privacy Act.
Requests to exercise your privacy rights will be acknowledged within five (5) business days and fulfilled within thirty (30) days. Where a request cannot be fulfilled within thirty (30) days due to its complexity, 55mwb will notify you and provide a revised timeline, up to a maximum of ninety (90) days from receipt of the original request.
11.1 The 55mwb Platform is strictly intended for persons who are 21 years of age or older. 55mwb does not knowingly collect personal data from individuals under the age of 21.
11.2 Age verification is conducted as part of the KYC process required before withdrawals are processed. Where 55mwb has reasonable grounds to believe that an Account is held by a person under 21 years of age, the Account will be suspended, the KYC process will be initiated or escalated, and any deposits received will be returned to the source payment method.
11.3 Parents and guardians who become aware that a minor has provided personal information to 55mwb or has been accessing the Platform should contact 55mwb immediately using the details in Section 16. 55mwb will take prompt steps to verify the situation, close the relevant Account, and delete any personal data collected from the minor where legally permissible to do so.
12.1 Some of the third parties with whom 55mwb shares personal data — including game providers and technology vendors — may be located in countries outside the Philippines. Where personal data is transferred outside the Philippines, 55mwb ensures that appropriate safeguards are in place in accordance with the requirements of the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers.
12.2 Appropriate safeguards for international transfers may include: (a) the transfer being to a country recognised by the NPC as providing an adequate level of data protection; (b) the transfer being governed by standard contractual clauses approved by the NPC; or (c) the recipient being bound by binding corporate rules or equivalent enforceable data protection commitments.
12.3 You may request information about the specific safeguards in place for any cross-border transfer of your personal data by contacting 55mwb using the details in Section 16.
13.1 The 55mwb Platform integrates third-party game content from various game studios. When you play a game on the Platform, your game-session data is processed by the relevant game provider to operate the game, settle bets, and maintain game records. Game providers operate as independent data processors under their own terms of service and privacy policies.
13.2 55mwb is not responsible for the privacy practices of third-party game providers, payment processors, or any other external services. Players who have concerns about how a specific third-party provider processes their data should refer to that provider's privacy policy directly.
13.3 The 55mwb Platform does not contain links to external websites or social media platforms within its main navigation or content areas. Any external content that may be accessible through the Platform is not under 55mwb's control, and 55mwb accepts no responsibility for the privacy practices of such external sites.
14.1 Internal Resolution. If you have a concern or complaint about how 55mwb has handled your personal data, you are encouraged to contact 55mwb's Data Protection Officer in the first instance using the details in Section 16. 55mwb will acknowledge your complaint within five (5) business days and aim to resolve it within thirty (30) days.
14.2 National Privacy Commission. If you are not satisfied with 55mwb's response to your complaint, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. The NPC is the supervisory authority for the Data Privacy Act of 2012 and has jurisdiction over personal information controllers operating in the Philippines, including 55mwb.
15.1 55mwb reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. Material changes — particularly those affecting the purposes for which your personal data is processed or the rights available to you — will be communicated to registered Players by email to the address held on Account, or via a prominent notice on the Platform, no less than seven (7) days before the changes take effect.
15.2 The Effective Date at the top of this Policy indicates when the current version came into force. Continued use of the 55mwb Platform after the effective date of any updated Privacy Policy constitutes acknowledgment of the updated terms.
15.3 The most current version of this Privacy Policy is always available on the Privacy Policy page of the 55mwb Platform.
For any questions, requests, or complaints relating to this Privacy Policy or the handling of your personal data by 55mwb, please contact the 55mwb Data Protection Officer through the following channels:
When submitting a data subject request, please include your registered 55mwb Account email address, the nature of your request, and any relevant details that will help 55mwb identify and locate your personal data efficiently. We may ask you to verify your identity before processing your request.
PAGCOR-regulated, Data Privacy Act-compliant, and built for Filipino players across Manila, Cebu, Davao, and beyond. 500+ games, GCash and PayMaya payments, and a platform that respects your data.
21+ All games strictly for players 21 years of age and above. PAGCOR regulated. Please gamble responsibly.